Privacy policy

Last Updated/Effective Date: August 30, 2025

1. OVERVIEW

This Privacy Policy explains how TechAmerica.ai LLC (“TechAmerica.ai,” “Company,” “we,” “our,” or “us”) and our affiliates and subsidiaries collect, use, disclose, and secure information about you when you engage with us:

• Online, through our websites, mobile applications, newsletters, and platforms
• Offline, through events, communications, or other business interactions

(collectively, the “Services”).

If you are a resident of certain jurisdictions—including California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, Virginia, or other states with comprehensive privacy laws (collectively, “Applicable States”)—or if you are located in the European Economic Area (EEA) or the United Kingdom (UK), additional disclosures apply to you (see Sections 12 and 13).

Our Services are designed for a general audience and are not directed toward children under 13. We do not knowingly collect personal data from individuals under the age of 13.

If you require this Privacy Policy in an alternative accessible format, please review the TechAmerica.ai Accessibility Statement.

2. INFORMATION COLLECTION

We collect Personal Information (information that identifies, relates to, or could reasonably be linked to you, your household, or your device) from a variety of sources.

A. Information You Provide Directly

You may give us information when you:

• Create or update an account
• Subscribe to newsletters, alerts, or communications
• Access gated content (research reports, whitepapers, webinars, podcasts)
• Request quotes, product demos, or service details
• Register for events, surveys, or promotions
• Contact customer support
• Participate in competitions or campaigns

Categories include:

• Contact Data (name, email, phone, address)
• Company Data (job title, company name, size, business email)
• Credentials (account logins, passwords, authentication data)
• Demographic Data (age, gender, location, where provided)
• Profile Data (personal description, interests, professional background)
• Payment Data (billing details via secure processors — TechAmerica.ai does not store full credit card numbers)
• Personal Contacts Data (colleagues or referrals you choose to share)
• Communications Content (emails, inquiries, surveys, chatbot transcripts)
• Inferences (preferences or behaviour drawn from your interactions)

B. Information Collected Automatically

When you use our Services, we and our partners automatically collect information through cookies, pixels, SDKs, device IDs, local storage, and similar technologies:

• Service Use Data – visited pages, search queries, navigation paths, timestamps, referring sources
• Device & Activity Data – browser, operating system, IP address, geolocation, clickstream history
• Technical Identifiers – unique IDs, cookies, session storage, analytics tags

C. Information from Other Sources

We may supplement the above with information from:

• Social media platforms
• Advertising and analytics providers
• Publicly available databases
• Joint marketing partners
• Affiliates and sponsors

We are not responsible for the accuracy of third-party data.

3. USE OF YOUR INFORMATION

We use collected data for business and commercial purposes, including to:

• Deliver Services – provide requested products, content, and functionality
• Manage Accounts – authenticate logins, maintain subscriptions, secure access
• Communicate – send updates, alerts, service announcements, and marketing (where permitted)
• Customer Support – handle inquiries, troubleshoot issues, and provide live/chatbot assistance
• Analytics & Research – test features, conduct usage analysis, and improve services
• Personalisation – tailor recommendations, interests, and content delivery
• Advertising – deliver targeted, interest-based advertising and measure effectiveness
• Compliance & Legal – meet regulatory obligations and enforce agreements
• Fraud & Security – prevent, detect, and address fraud, abuse, or unauthorised access
• Market Research – analyse traffic, trends, and engagement for product development

We may also aggregate, de-identify, or anonymise data for any lawful purpose.

4. INFORMATION DISCLOSURE

We may share Personal Information with:

• Service Providers – hosting, analytics, payments, Security, customer support, email delivery
• Advertising Partners – ad networks, campaign measurement tools, identity resolution providers
• Affiliates – subsidiaries, parent, or related companies
• Business Partners & Sponsors – co-branded content, events, or promotions
• Clients – when processing information on behalf of third parties
• Payment Processors – unaffiliated, secure services for financial transactions
• Legal Authorities – in response to valid legal requests or regulatory requirements
• Business Transfers – mergers, acquisitions, restructurings, or bankruptcy
• Public Forums – if you choose to post in blogs, message boards, or public features
• Aggregated/De-Identified Data – for lawful reporting, research, or analysis

5. OTHER PARTIES

Our Services may include links, content, or integrations from third parties. These third parties may place cookies, collect data, or solicit information. TechAmerica.ai is not responsible for its practices. Please review their privacy policies before engaging with them.

6. SOCIAL MEDIA & TECHNOLOGY INTEGRATIONS

If you connect with social media platforms through our Services (e.g., “liking” content or sharing posts), those interactions are governed by the third party’s terms. TechAmerica.ai is not responsible for its policies.

7. ANALYTICS & ADVERTISING TECHNOLOGY

We use analytics tools (e.g., Google Analytics) and advertising technologies to:

• Understand usage patterns
• Measure campaign effectiveness
• Deliver targeted ads
• Associate multiple devices you use

You may opt out via:

• Google Analytics Opt-Out
• About Ads Choices
• NAI Opt-Out

Even if you opt out, you may still receive non-personalised ads.

8. YOUR ADVERTISING CHOICES

• Cookies & Tracking – control via browser settings
• Do Not Track – we do not currently respond to DNT signals (except where legally required, e.g., GPC)
• Email Preferences – unsubscribe links included in promotional communications

9. SECURITY & DATA RETENTION

We implement reasonable administrative, technical, and physical safeguards to protect your Personal Information. However, no system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain Personal Information only for as long as it is reasonably necessary to:

• Provide and deliver the Services you request
• Fulfill contractual and legal obligations
• Detect, prevent, and address fraud or security issues
• Resolve disputes and enforce our agreements

When Personal Information is no longer required for these purposes, we will securely delete, de-identify, or anonymizeit so that it can no longer be linked to you, unless a longer retention period is required or permitted by law.

10. INTERNATIONAL DATA TRANSFERS

Our Services are operated in the United States. If you are located outside the U.S., your information may be transferred internationally.

For EU/UK/Swiss residents, we rely on:

• Standard Contractual Clauses (SCCs)
• UK International Data Transfer Addendum (IDTA)
• Technical and organisational safeguards

You may request copies of applicable transfer mechanisms at euprivacy@techamerica.ai.

11. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy from time to time. If changes are significant, we will update the effective date and may notify you directly. Continued use of Services constitutes acceptance.

12. CONTACT US

TechAmerica.ai LLC
254 Chapman Rd, Ste 208 #20969
Newark, Delaware 19702, USA

Email (USA): tips@techamerica.ai
Email (EU/UK): tips@techamerica.ai
Website: www.techamerica.ai

13. ADDITIONAL DISCLOSURES FOR RESIDENTS OF APPLICABLE STATES

If you are a resident of Applicable States, you may have the following rights:

• Right to Know – categories, sources, and use of collected data
• Right to Delete – request deletion of personal data
• Right to Correct – fix inaccuracies
• Right to Opt-Out – of targeted advertising, data sharing, or “sales” of data
• Right to Data Portability – receive data in machine-readable format
• Right to Appeal – contest denied requests
• Right to Non-Discrimination – exercise rights without penalty

To exercise rights: tips@techamerica.ai. Verification required.

14. ADDITIONAL DISCLOSURES FOR DATA SUBJECTS IN EUROPE & UK

Under GDPR/UK GDPR, TechAmerica.ai may act as Data Controller or Processor.

Legal Bases

• Contractual Necessity
• Legitimate Interests
• Legal Obligations
• Consent

Your Rights

• Access, correction, deletion
• Restrict or object to processing
• Data portability
• Withdraw consent
• File complaints with supervisory authorities

Contact: tips@techamerica.ai 

15. NOTICE OF FINANCIAL INCENTIVES

We may offer discounts, exclusive research, or promotions in exchange for providing your contact details (e.g., newsletters). Participation is voluntary and can be withdrawn at any time. We estimate the value of data as reasonably related to the benefits you receive (discounts, content, engagement).

16. CCPA METRICS FOR 2024

• Requests to Delete: 412 (401 granted, 11 denied)
• Requests to Correct: 18 (16 granted, two denied)
• Requests to Opt-Out of Sale/Sharing: 133 (127 granted, six denied)
• Median Response Time: 13 days

17. SHINE THE LIGHT (CALIFORNIA)

California residents may request a list of:

1. Categories of personal information disclosed to third parties for direct marketing; and
2. Names of those third parties.

Request by email: tips@techamerica.ai (subject: “California Shine the Light Request”).